Our young, energetic service team is here to welcome you with genuine smiles and sincerity without the phony pretense. You’ll definitely feel the difference between today’s cold stylized service approach and our more personalized touch toward taking care of your needs, sensitive to the fine line between attentive and intrusive service. Our team understands this and knows when to leave you alone.

Please relax…make yourself at home. We don’t wear ties or follow other formal dress codes here. One of the top local fashion designers – Dorian Ho has created a fashionably sleek casual uniform that reflects modern trend-setting styles and the unique personalities of our team members.

Our concierge team keeps their finger on the pulse of Hong Kong and know all of the latest happenings. They will share with you Hong Kong secrets no guide book knows.